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Glossary

Users​

  • User Role: Whether the User is admin or regular user.

Devices​

  • Tail: Line behind the device on the map to show a brief trace of its moving direction.
  • Playback: A visual showcase of the location history of the device.
  • Monitoring: System Feature to allow the user to provision real-time data of a set of devices.
  • Focus Mode: An Immersive mode of Monitoring which allows the user to monitor the devices without loosing focus as the data is transferred to full-screen view.
  • Analytics: The analytical part of the system allowing the user to improvise the recorded data of the devices' by its type and export their reports to PDF/ Excel.
  • Data Lifetime: The Duration that the data related to the client will be kept within the system in days

Support​

  • Support Session: A session of technical support that's initiated between the user and the provider technical support team to assist him.